RemoteDash by Silver Bridge Technologies, LLC, Privacy Policy

RemoteDash respects your concerns about the use of your personal information. We believe that you should know what information about you we collect, as well as how that information is used and stored. We do not share your information with any other parties other than our credit card services partners. That information is used solely for billing purposes. The following sets forth our privacy practices and policies.

RemoteDash will collect information about you when you (i) register to become a customer; and (ii) use our cloud services. By doing any of the foregoing, you assent to this privacy policy. If you do not agree with the terms of this policy, please do not engage in any of these activities.

As described in greater detail below, we will store the information about you when you register to be a customer and when you browse our cloud services. The information about you is stored to facilitate billing and for communicating with you. The information about your browsing is used to maintain and improve our cloud services.

We will not sell or disclose to unaffiliated third parties your location and route information that we collect during your use of our services, except as otherwise provided in this policy.

Information Collected about You and Our Use of Such Information
Information Related to Your Account:

We collect information about you when you register to become a customer of the RemoteDash service, and when you otherwise transmit such information to us via our website or by email. Specifically, to maintain your account we collect and store in a database your name, phone number, billing address, and email address. We do not store your credit card information on our site. Your credit card information, if used at the time of purchase, is stored at our credit card services partner.

We use your name, billing address, and credit card number for the purpose of billing you for the RemoteDash service.

We use your email address to contact you with regard to your account, such as to communicate that it is about to expire or to confirm any change to your phone number, and to respond to any inquiry you submit via our website or by email. We also may use your email address from time to time to inform you about our products and services that we think will interest you.

As a customer of RemoteDash, you may also create a username and password, which we store in our database, for the purpose of you logging into your account via the website link provided to you by RemoteDash.

As a customer of RemoteDash, you also have the option of providing us with your home and work addresses (to the extent they differ from your billing address), which we store in our database.

Information Related to Your Location and Route

Each time your RemoteDash device accesses the RemoteDash cloud services, we will record your current location and other vehicle information from the GPS hardware associated with your vehicle. All location data submitted to RemoteDash will remain the sole property of you to the full extent provided by law. RemoteDash will not use the location data for any purpose other than to provide the Service to you and for statistical reporting purposes. RemoteDash may aggregate anonymous statistical data regarding use and functioning of its system by its various customers. Such aggregated statistical data will be the sole property of RemoteDash.

We maintain a database with this location and route information, and may keep such information indefinitely. We use this location and route information to the extent reasonably necessary to provide and maintain the Service and for determining where we should emphasize improving our map coverage and service capabilities, and to improve your user experience. RemoteDash will use commercially reasonable security measures to protect your data against unauthorized disclosure or use.

Website Information

Our website employs browser cookies.

In addition, when you visit our website our systems automatically collect your IP address and the type of browser that you use. This information is not stored.

Other Information

We may retain any data you provide to us in an email inquiry for the purpose of tracking the types of questions we receive.

When Your Information Will Be Shared Or Disclosed

We provide your name, billing address, and credit card information, along with the amount to be charged, to our credit card services partner for processing your credit card for billing purposes. We do not store your credit card information or have access to your credit card information.

We will comply with any subpoenas, court orders or other legal processes for any of the information about you in our possession, and we may use such information to establish or exercise our legal rights, or to defend against legal claims.

Information about you in our possession may be disclosed as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of insolvency, bankruptcy, or receivership in which your personal information would be transferred as one of the business assets of the company. RemoteDash does not guarantee that any entity receiving such information in connection with one of these transactions will comply with all terms of this policy.

Changes to this Policy

RemoteDash may from time to time update this privacy policy. In the event that RemoteDash merges with, or is acquired by another company, a change to this privacy policy may result. Whenever a change to this policy is significant, we will place a prominent notice on this website.

Governing Law

By choosing to visit this website or otherwise provide information to RemoteDash, you agree that any dispute over privacy or the terms contained in this privacy policy will be governed by the law of the State of California. You also agree to arbitrate such disputes and to abide by any limitation on damages contained in our Terms of Use, Terms and Conditions of Service, or other applicable agreement we have with you.

Update Information / Suggestions

If you would like to update or correct any information that you have provided to RemoteDash through your use of the RemoteDash services, please send an e-mail to support@remotedash.com.